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Shipping policy

We carry huge stocks of virtually all the products shown on-line and envisage to deliver orders typically within 2-3 working days (UK mainland). We can also deliver to most parts of Europe and N. America - please email for a quote.


Types of delivery and the dispatch times

  • Same-day despatch applies to orders placed before 3pm Monday - Friday. Orders received after 3pm are processed the next working day. 
  • Normal delivery for smaller items is sent via Royal Mail and will arrive within 2 – 3 working days.
  • Delivery of stereos, speakers (larger items) is by DPD courier and will typically arrive within 2 working days.
  • Special delivery services - next working day delivery and Weekend delivery can be shipped via DPD Next Day Couriers (subject to availability of products) - please email for a quote.


What happens if there is no-one at home upon delivery?

  • Our delivery service requires you to be at home or make arrangements to receive delivery. If you are not at home, the courier will leave a card stating when they called and who you need to contact to arrange another delivery - Please contact the number on the card to arrange a second delivery.


Where is my order?

  • Most of our products are dispatched on the day of the order from our own warehouse (Mon-Fri, excludes weekends and bank holidays). A tracking number can be provided so you can trace the progress of your order.


Delivery Options for UK Mainland

  • Depending on the weight and value of your order, we will offer you Postal or Courier Delivery options for the most suitable delivery method.
  • Normal & Express Next Day delivery is provided by DPD Courier service
  • Smaller and low value items are sent via Royal Mail First Class (2 -3 working days)


Next day delivery will cost?

  • Monday to Thursday (excluding Fridays, Saturdays & Sundays) - Next Working Day Delivery £9.99 - Please call us on 0208 561 3427 to expedite your order once it has been placed.
  • Saturday Next Day Delivery £25
  • Orders placed over weekend with next working day delivery will be processed on Monday for delivery Tuesday.


What are your standard delivery charges?

  • Currently, we are offering a flat rate fee of £4.99 for any size or value of order, to UK mainland addresses.
  • Please note orders to IOM, IOW, N. Ireland, Ireland, Jersey, Guernsey, Scottish Highlands will incur additional costs, typically an additional £10.00 (unless they are small, low value items and can be shipped using Royal Mail). If your order falls into any of these postcodes and additional payment is required, then will email you once your order has been processed.


International delivery charges?

  • Please email for a quote as price will depend on item size and delivery location.
  • You are responsible for paying local taxes and customs to the delivery location. Delivery fees will not be refunded should the consignment be returned / rejected.
  • Please note £4.99, £9.99 & Saturday £25 delivery charges are for UK delivery only.